How our BRU subscriptions work
BRU filter & BRU tea subscription With our BRU filter subscription you get 30% discount on every filter and with the BRU tea subscription you get 20% discount on every tea you buy as a subscription. Both subscriptions are free.
It is very likely that your display is not scratched but still has the protective film on it. In the following video, we show you how you can easily remove it. VIDEO LINK
How do I clean the machine and its components?
Tips for cleaning the BRU Maker One The machine and its components should be cleaned regularly. There are two things to consider first: Never use a soft cloth to clean the appliance.
Yes, there are replacements for the following parts of BRU Maker One : Tea strainer and tea strainer lid Glass brewing chamber Silicone nozzle They will soon be available from our online store. If you are interested in...
How can I descale the machine?
Depending on the hardness of your water, limescale will build up over time. If you do not descale the inside of your machine, this can affect the water flow and therefore the taste of the tea.
How can I remove, clean or replace the silicone nozzle?
The silicone nozzle is the small black "spout" from which the tea is served. It is located under the glass brewing chamber. Clean the silicone nozzle at least once a month. If deactivated...