1/5
Never before has the preparation of the tea and infusions been as simple as with the BRU Maker One. Just choose the amount of water, the temperature and the infusion time, and you can enjoy your tea in complete tranquillity.
2/5
Le BRU Maker One is also a cool water distributor. It delivers and filters the hot water at the temperature and in the quantity you want. Dis "au revoir" to the bouilloire.
3/5
With our certified automatic rinse function, the infusion chamber is automatically cleaned after each cup of tea. This ensures that there is no loss of taste when changing the variety of tea.
4/5
Le BRU Maker One fonctionne avec tous types de thés et d'herbes, que ce soit en vrac ou en sachet. Oublie les capsules coûteuses ou les dosettes !
5/5
The multiple infusion function can automatically prepare up to 4 successive brewing cycles. This allows you to brew up to 1.4 liters of hot water automatically - enough to satisfy several hot water enthusiasts.
Tradition and innovation combined
The individually adjustable water temperature, brewing time and water quantity guarantee constant and tasty tea enjoyment.
At BRU, we value the tradition of brewing every tea at the optimum temperature and time. That's why we have automated this process for you.
Tea variety instead of capsule flavor
The BRU tea maker works with loose leaf tea, tea bags and any kind of herbs. You decide what you want to brew and are not tied to tea brands or plastic tea capsules.
Healthy and fit with tea
Tea is healthy: the right preparation is crucial.
Depending on the variety, tea can also easily replace coffee, boost the immune system or have a calming effect before going to bed.
However, the right temperature and brewing time is essential for this - only then can the health-promoting active ingredients and aromas unfold to their fullest extent. This is exactly what the BRU tea maker does.
Autumn is coming...get cozy!
The cooler days call for warmth and coziness - and what could be better than a hot cup of tea? It not only strengthens your immune system, but also provides soothing relaxation. With the BRU Maker One and our selection of premium teas, you can enjoy the golden season to the full. Treat yourself to some time out and discover your new favorite tea!
Made by tea drinkers for tea drinkers
Hi, we are Filip and Bogdan! We founded BRU together 3 years ago. As a Zurich-based start-up, our goal is to simplify home tea preparation for every tea lover.
The BRU Maker One was born out of our passion for healthy and delicious tea. Unfortunately, we couldn't find a tea maker that really worked. So we decided to take matters into our own hands and develop a product that now delights both tea novices and tea experts alike.
FAQ - We answer your questions
Product and application
Can I test the device before I buy it?
Yes, we offer a test phase of 30 days during which you can test the device at home without obligation.
If you find during this period that the device does not meet your expectations or you do not like it, you can return it to us. The following conditions apply to returns during the trial period:
- The device must be in perfect condition
- All accessories supplied must be complete and undamaged
- The original packaging must be present
- The shipping costs for the return shipment must be paid by you.
- The general terms and conditions apply
Before you return the device, be sure to contact our customer service at [email protected]
How much tea can I make?
You can prepare different quantities of tea in your BRU Maker One .
The smallest amount of tea that can be prepared is 100 ml and can be increased in steps of 50 ml. The maximum amount of tea you can prepare directly is 350 ml.
You can also prepare larger quantities of tea by using the multiple brewing mode. This mode allows you to brew up to 1.4 liters of tea. Before serving, the tea is brewed in several consecutive infusions.
What temperature parameters can I set?
You can adjust the temperature parameters in your appliance according to your needs and the type of tea. The settings range from room temperature (unheated water) to boiling water. The temperature steps are 5°C. You can set the desired temperature in 5°C increments from 45°C to boiling point.
Summarized: From room temperature (unheated), then 45°C, 50°C .... 95°C and 100°C
What brewing time can I set?
You can use different time settings in your BRU Maker One . The shortest time that can be set is 10 seconds. You can increase the steeping time in steps of 10 seconds to up to 10 minutes. From 10 minutes onwards, you can increase the time in 1-minute increments up to a maximum setting of 60 minutes.
Which water filter should I use?
We recommend that you only use the original BRU filters.
We strongly recommend that you always use a water filter.
Is the BRU Maker a replacement for my kettle?
Yes, absolutely! With the BRU Maker, you can easily extract hot or filtered water at the press of a button. You can predefine the amount of water or start and stop the process manually. You can draw up to 3 liters of hot water from the machine.
Ordering and shipping
How long will it take for my order to be delivered?
The delivery time of your order depends on your location. As a rule, the delivery time within Germany and Switzerland is only 1-2 working days. For international orders it can take a little longer, usually between 3-7 working days.
How can I order spare parts?
You can order spare parts via our customer service. Please contact us with the exact details of the parts you need, such as model number or part number, so that we can help you. Our customer service will then provide you with information on availability, prices and order processing.
How can I contact customer support?
You can contact our customer support team in various ways.
We offer live support via WhatsApp on +41 79 515 73 97, where you can chat directly with one of our support staff.
Alternatively, you can also contact us by e-mail at [email protected] and we will usually reply within 24 hours.
We strive to answer you as quickly as possible and help you with your concerns. In addition to our direct customer support, we have a collection of help videos that can help you with frequently asked questions and problems. You can find these videos on our website at the following link: https://bru.shop/pages/help Please note that the videos are in german at the moment. We aplogize for the inconvenience.
Which payment methods do you accept?
We accept various payment methods, including credit cards (Visa, Mastercard, American Express), PayPal and bank transfers. You also have the option of buying on account or paying in installments.
Can I cancel or change my order?
If you wish to cancel or change your order, please contact us as soon as possible. We will do our best to process your request.
Please note that changes or cancelations are no longer possible once your order has been shipped. In this case, you should refuse to accept the parcel.
Is there a way to check the status of my order?
Yes, you can check the status of your order at any time via your user account on our website. There you will find information on the processing, shipping and delivery of your order.
Do you offer international shipping?
Yes, we offer international shipping.
Please note:
The BRU Maker One will not be sent to Switzerland.
BRU teas are only shipped within Germany, Austria and Switzerland.
How much shipping costs do I have to pay?
Country-specific shipping costs will be charged and displayed at checkout. See also our terms and conditions ́S point 5.
We ship free of charge within Germany from 50€ order value.
What is your returns policy?
We offer a 30-day return guarantee.
If you are not satisfied with your purchased item, you can return it within 30 days of purchase. Please contact our customer service to request a return and further instructions. Please refer to our policy on damaged or incomplete returns: Our GTC's
