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Tea maker BRU Maker One
![](http://bru.shop/cdn/shop/files/Snag_69b2c8d-modified_1_small.png?v=1700836167)
![](http://bru.shop/cdn/shop/files/Snag_69b8ae9-modified_1_small.png?v=1700836176)
![](http://bru.shop/cdn/shop/files/felgendoktor-kunde-rene-schroeder_0726c621-46ec-4664-a35b-8b9b85899d59_small.png?v=1700562602)
Over 5,000 happy tea drinkers
Simply drink more tea
- Perfectly brewed tea at the press of a button
- For tea bags and loose tea
- 2 in 1: Tea maker & hot water dispenser
- Brewing parameters freely adjustable
- Fully automatic cleaning
Ready for immediate shipment, delivery time 1-3 days
Convenient installment payment
Free shipping
Technical details
Width: 14.4 cm
Depth: 32.5 cm
Height: 34 cm
Max. cup height: 16 cm
Weight: 3.2 kg
Water tank volume: 3 l
Total power: 2000 watts
Stand-by power: 1 watt
Control via app
Get even more out of your BRU Maker One and start the brewing process with your smartphone. Would you like to brew your tea at a certain time of day? Then set the integrated timer function so that the tea is ready to brew as soon as you get up and start the day with a good cup of tea!
to the ios app
to the android app
Shipping and warranty
Free shipping within Germany.
There are no customs or import duties. Shipping is handled from our German or Swiss warehouse.
2-year guarantee with free exchange in the event of a defect.
Is something not to your satisfaction?
Our customer support is there for you at [email protected] and will help you within 24 hours.
Scope of delivery
In addition to the tea maker, you will also receive the glass brewing chamber, the tea strainer and the water tank.
![Tea maker BRU Maker One](http://bru.shop/cdn/shop/files/german_chrome.jpg?v=1722601926&width=1080)
![](http://bru.shop/cdn/shop/files/BRU_Webshop_3200_x_1600_px_42.jpg?v=1719492043&width=3200)
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Discover our tea collection
From refreshing iced teas to real classics. We have exquisite teas for you to discover
![](http://bru.shop/cdn/shop/files/tee_all.png?v=1689424132&width=1238)
Brew what you want!
Whether loose tea, fresh herbs, berries or tea bags - the preparation of a truly enjoyable and authentic cup of tea is now possible in every household or office.
Whether a cup or a jug
While the brewing chamber holds 350 ml, the multiple brewing function enables up to 4 consecutive brewing processes.
This means you can automatically prepare up to 1.4 liters of tea in one go - enough to please several tea connoisseurs!
![](http://bru.shop/cdn/shop/files/before_after_7_a96f0131-f983-4cef-a9b2-3d76c25b52b4.png?v=1688730905&width=2814)
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![](http://bru.shop/cdn/shop/files/DSCF5758_8ff41318-6d1f-4dce-a364-70593a020596.jpg?v=1693829244&width=1500)
Easy to operate
The intuitive user interface allows you to prepare tea at the press of a button.
You can precisely set and control the water temperature, the amount of water and the brewing time . This way, your tea will always taste exactly the way you like it.
Thousands of happy tea drinkers enjoy the perfect tea prepared at the press of a button.
This product has been rated 4.6 out of 5.0 stars.
It has received 89 reviews.
![The ultimate tea maker. Your perfect tea at the press of a button](http://bru.shop/cdn/shop/files/preview_images/fcf295781d784f93bada322643c41999.thumbnail.0000000000.jpg?v=1695223860&width=1280)
We answer your questions - FAQ
Product and application
Can I test the device before I buy it?
Yes, we offer a test phase of 30 days during which you can test the device at home without obligation.
If you find during this period that the device does not meet your expectations or you do not like it, you can return it to us. The following conditions apply to returns during the trial period:
- The device must be in perfect condition
- All accessories supplied must be complete and undamaged
- The original packaging must be present
- The shipping costs for the return shipment must be borne by you
- The general terms and conditions apply
Before you return the device, be sure to contact our customer service at [email protected]
How much tea can I make?
You can prepare different quantities of tea in your BRU Maker One . The smallest amount of tea that can be prepared
is 100 ml and can be increased in increments of 50 ml. The maximum amount of tea you can prepare directly is 350 ml.
You can also prepare larger quantities of tea by using the multi-brew mode. This mode allows you to brew up to 1.4 liters of tea. The tea is brewed and served in several infusions one after the other.
What temperature parameters can I set?
You can adjust the temperature parameters in your appliance according to your needs and the type of tea. The settings range from room temperature (unheated water) to boiling water. The temperature steps are 5°C. You can set the desired temperature in 5°C increments from 45°C to boiling point.
In summary: room temperature (unheated), 45°C, 50°C .... 95°C and 100°C
What brewing time can I set?
You can use different time settings in your BRU Maker One . The shortest time that can be set is 10 seconds. You can increase the steeping time in steps of 10 seconds to up to 10 minutes. From 10 minutes onwards, you can increase the time in 1-minute increments up to a maximum setting of 60 minutes.
Which water filter should I use?
We recommend that you only use the original BRU filters.
We strongly recommend that you always use a water filter.
Is the BRU Maker a replacement for my kettle?
Yes, absolutely! With the BRU Maker, you can easily extract hot or filtered water at the press of a button. You can predefine the amount of water or start and stop the process manually. You can draw up to 3 liters of hot water from the machine.
Ordering and shipping
How long will it take for my order to be delivered?
The delivery time of your order depends on your location. As a rule, the delivery time within Germany and Switzerland is only 1-2 working days. For international orders it can take a little longer, usually between 3-7 working days.
How can I order spare parts?
You can order spare parts via our customer service. Please contact us with the exact details of the parts you need, such as model number or part number, so that we can help you. Our customer service will then provide you with information on availability, prices and order processing.
How can I contact customer support?
You can contact our customer support team in various ways.
We offer live support here on the site or via WhatsApp on +41 79 515 73 97, where you can chat or call directly with one of our support agents.
Alternatively, you can also contact us by e-mail at [email protected] and we will usually reply within 24 hours.
We strive to answer you as quickly as possible and help you with your concerns. In addition to our
direct customer support, we have a collection of help videos that can help you with frequently asked questions and problems. You can find these videos on our website at the following link: https://bru.shop/pages/help
Please note that the videos are in german at the moment. We aplogize for the inconvenience.
Which payment methods do you accept?
We accept various payment methods, including credit cards (Visa, Mastercard, American Express), PayPal and bank transfers. You also have the option of buying on account or paying in installments.
Can I cancel or change my order?
If you wish to cancel or change your order, please contact us as soon as possible.
We will do our best to process your request. However, please note that changes or cancelations may not be possible if your order has already been shipped. In this case, you should refuse to accept the package.
Is there a way to check the status of my order?
Yes, you can check the status of your order at any time via your user account on our website. There you will find information on the processing, shipping and delivery of your order.
Do you offer international shipping?
Yes, we offer international shipping.
Please note:
The BRU Maker One will not be sent to Switzerland.
BRU teas are only shipped within Germany, Austria and Switzerland.
How much shipping costs do I have to pay?
Country-specific shipping costs will be charged and displayed at checkout. See also our terms and conditions ́S point 5.
We ship free of charge within Germany from 50€ order value.
What is your returns policy?
We offer a 30-day return guarantee.
If you are not satisfied with your purchased item, you can return it within 30 days of purchase. Please contact our customer service to request a return and further instructions. Please refer to our policy on damaged or incomplete returns: Our GTC's
![BRU automatic tea maker founders Filip and Bogdan standing behind a table with tea machines and teas](http://bru.shop/cdn/shop/files/BRU_tea_maker_founders_Bogdan_Krinitchko_and_Filip_Carlberg_cheers_2.jpg?v=1677156763&width=1774)
Made by tea drinkers for tea drinkers
Hi, we are Filip and Bogdan! We founded BRU together 3 years ago. As a young start-up, our goal is to simplify tea preparation as much as possible.
The BRU Maker One was bornout of our passion for really tasty tea. In our search for the ultimate tea maker, we couldn't find a product that worked really well, which is why we decided to take matters into our own hands.