KNOWN FROM
1/5
It has never beenPreparation of tea and infusionsAs easy as with the BRU Maker One
2/5
The BRU Maker One is also aHot water dispenser. It provides hot and filtered water in the temperature and quantity you want. Say “Bye” to the kettle.
3/5
With our patented self-rinse function The brewing chamber cleans itself after each cup of tea Quite automatically. We thus guarantee that there is no aftertaste when switching between teas.
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The BRU Maker One works with everyoneType of tea and herbs-Whether loose or in the bag. Forget about expensive capsules or pods!
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The multiple infusion function can be up to 4 consecutivePrepare brewing processes automatically. So you can up to1.4 litersBrew tea automatically-enough to please several tea connoisseurs.
Our guarantee of your satisfaction
With us, in addition to the two-year guarantee, you also get a 30-day money back and satisfaction guarantee
Tradition and innovation united
TheIndividually adjustable water temperature, brewing time and amount of waterGuarantee a constant and tasteful tea enjoyment.
At BRU, we appreciate the tradition of brewing every tea with the optimum temperature and time. That's why we 've automated this process for you.
Tea variety instead of capsule taste
The BRU tea machine works with loose leaf tea, tea bags and any kind of herbs. You decide what you want to brew and are not tied to tea brands or plastic tea capsules.
Healthy and fit with tea
Tea is healthy: the right preparation is crucial.
Depending on the variety, tea can easily replace coffee, strengthen the immune system or have a calming effect before going to bed.
In addition, however, it comes down to the right oneTemperature and brewing timeOn-only then do health-promoting active ingredients and flavors develop to the full. This is exactly what the BRU tea machine does.
Tea in spring
Whether hot or cold, a tea always tastes good. Spring is the time of tea blends and infusionsThat delight not only the palate, but also the spirit. It takes some effort to brew these yourself. BRU's tea machine makes this a breeze.
Drink more tea? Quite simply…
Thousands of satisfied customers are already enjoying the BRU tea machine
Made by tea drinkers for tea drinkers
Hi, we're Filip and Bogdan! Together we founded BRU 3 years ago. As the Zurich StartUp, we are pursuing the goal of simplifying local tea preparation for every tea lover.
The result is the BRU Maker OneFrom our passion for healthy and delicious tea. When looking for a tea machine that really works, we unfortunately did not find anything. That is why we decided to take it into our own hands and develop a product that now inspires both tea newbies and tea experts.
FAQ-We answer your questions
Product and application
Can I test the device before buying?
Yes, we offer a test phase of 30 days, during which you can test the device at home without obligation.
If you find out during this time that the device does not meet your expectations or you do not like it, you can return it to us. The following conditions apply to a return during the trial period:
- The device must be in perfect condition
- All supplied accessories must be complete and undamaged
- The original packaging must be available
- The shipping costs for the return must be borne by you.
Before returning the device, be sure to contact our customer service on support@bru-tea.com
What amount of tea can I prepare?
You can prepare different amounts of tea in your BRU Maker One.
The smallest amount of tea that can be prepared is 50 ml and can be increased in increments of 50 ml. The maximum amount of tea you can prepare directly is 350 ml.
You can also make larger amounts of tea by using the multi-brew mode. With this mode you have the opportunity to prepare up to 1.4 liters of tea. Before serving, the tea is made in several infusions
Brewed in a row.
What temperature parameters can I set?
You can adjust the temperature parameters in your device according to your needs and the type of tea. Settings range from room temperature (unheated water) to boiling water. The temperature steps are 5 °C. You can set the desired temperature in 5 °C steps from 40 °C to boiling point.
In summary: From room temperature (unheated), then 40 °C, 45 °C, …. 95 °C and 100 °C
What brewing time can I set?
You can use different time settings in your BRU Maker One. The shortest adjustable time is 10 seconds, and you can increase it in increments from 10 seconds to 10 minutes. From 10 minutes, you can increase the time in 1-minute increments to a maximum setting of 60 minutes.
Which water filter should I use?
We recommend that you only use the original BRU filters.
We always recommend using a water filter.
Is the BRU Maker a replacement for my kettle?
And, absolutely! With the BRU Maker, you can also easily remove hot or filtered water at the push of a button. You can pre-define the amount of water, or manually start and stop the process again. You can take up to 3L of hot water from the machine at the push of a button.
Order and shipping
How long does it take to deliver my order?
The delivery time of your order depends on your location. As a rule, the delivery time within Germany and Switzerland is only 1-2 working days. For international orders, it may take a little longer, usually between 3 and 7 working days.
How can I order spare parts?
You can order spare parts through our customer service. Please contact us with the exact details of the parts you need, such as model number or part number, so that we can help you. Our customer service will then provide you with information on availability, pricing and order processing.
How can I reach customer support?
You can contact our customer support in various ways.
We offer live support here on the site or via WhatsApp on the number 41 79 515 73 97, where you can chat or make phone calls directly with one of our support staff.
Alternatively, you can also email us atSupport@bru-tea.comAnd we usually respond within 24 hours.
We will try to respond to you as soon as possible and help you with your concerns. In addition to our direct customer support, we have a collection of help videos that can help you with frequently asked questions and problems. You can find these videos on our website at the following link:https://bru.shOp/pages/help
What payment methods do you accept?
We accept various payment methods, including credit cards (Visa, Mastercard, American Express), PayPal and bank transfers. In addition, you have the opportunity to buy conveniently on account or to pay in installments.
Can I cancel or change my order?
If you wish to cancel or change your order, please contact us as soon as possible. We will do our best to process your request.
Please note that changes or cancellations will not be possible if your order has already been shipped. In this case, you should refuse to accept the package.
Is there a way to check the status of my order?
Yes, you can check the status of your order at any time through your user account on our website. There you will find information about processing, shipping and delivery of your order.
Does your international shipping offer?
Yes, we offer international shipping. However, please note that shipping and customs fees may apply depending on your location. These costs vary by country and should be displayed at checkout.
What is your return policy?
We offer a 30-day return guarantee.
If you are not satisfied with your purchased item, you can return it within 30 days of receipt. Please contact our customer service to request a return and receive further instructions. Please note our guidelines for damaged or incomplete returns: Our terms and conditions
