How can I remove, clean or replace the silicone nozzle?

The silicone nozzle is the small black "spout" from which the tea is served. It is located under the glass brewing chamber. 

Clean the silicone nozzle at least once a month. If the rinse function is deactivated, we recommend more frequent cleaning. 

Step 1: Remove the tea strainer and the glass brewing chamber to access the silicone nozzle. 

Step 2: Pull the silicone tab (this is the upper part of the silicone nozzle that faces the back of the machine) upwards until the silicone nozzle detaches from the machine. 

Step 3: Put the silicone nozzle in the dishwasher or clean it by hand with warm water and a little washing-up liquid. Dry it carefully with a tea towel. In case you want to replace the silicone nozzle, clean the new one before you install it.  

Step 4: Reattach the silicone nozzle. Make sure that it is correctly aligned, with the silicone tab towards the back of the appliance. Then pull the lower, protruding part of the nozzle downwards until you feel and hear it click into place. If your hands or the nozzle are wet, it will be difficult to pull it down. In this case, use a paper towel to help you. 

Step 5: Remember to replace the glass brewing chamber and the tea strainer before you start brewing again. 

What to do if the nozzle is damaged? 

The nozzle is very durable. However, should it ever be damaged (e.g. a crack in the silicone), spare parts will soon be available on our spare parts will soon be available on our website.