
How do I clean the machine and its parts?
The machine and its parts will need to be cleaned regularly. Firstly, it is important to note two things: Never use abrasive detergents, solvents or abrasive cleaning supplies (like me...

Yes, there are replacements available for the following parts of the BRU Maker One: Tea sieve and tea sieve lid Glass brewing chamber Silicone nozzle They will be shortly ...

Depending on how hard your water is, limescale will build up over time, and if you don’t descale the inside of your machine, this might affect your water flow and the taste of your tea. If yo...

How do I remove, clean and replace the silicone nozzle?
The silicone nozzle is the little black ‘spout’ from which your tea is served, sitting underneath your glass brewing chamber. We recommend cleaning the silicone nozzle once every month,...